Kinetic Solar Grounding Lug

At SolarGear, we strive to process all orders as quickly as possible. Please review the following processing timeframes:

• Standard Orders: Processed within 1–3 business days after payment confirmation.
• Custom or Special Orders: May require 3–7 business days depending on availability and configuration. You will be notified if additional time is needed.
• Orders Placed on Weekends or Holidays: Will begin processing on the next business day.
  

Shipping Time vs. Processing Time

Please note that order processing time is separate from shipping time. Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions

At SolarGear, we currently only ship orders within Canada. We do not offer international shipping at this time. Orders placed for delivery outside of Canada will not be processed and will be automatically cancelled.

Why We Don't Ship Internationally

Our focus is on providing the best service to our Canadian customers. Limiting our shipping region helps us ensure faster delivery, lower shipping costs, and better customer support.

Please see our return/refund policy here